Monthly Archives: April 2014

How Can We Shift GRACEFULLY Into Sales During a Consultation?

Lynn Serafinn explains why many service providers find it difficult to ‘close the deal’, and shares a template for consultations that ‘sell without selling’. Here at the 7 Graces Project, we’ve been developing several courses – to be launched to … Continue reading

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Why Companies LOSE Customers As They Get BIGGER

Guest Blogger Cindy Barnes discusses the lifecycle of organisations and how, by neglecting this natural process, they risk damaging their customers’ trust. Companies are born, they’re established or formed, they grow and develop, they reach maturity, they begin to decline … Continue reading

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